We apologize as this was not updated when this was completed. Total downtime was about 28 minutes for most customers. We apologize greatly for this and please open a ticket if you would like any further information.
Apr 5, 20:06 MDT
We are currently resetting the edge nodes for CloudSites within DEN1. All CloudSites within DEN1 will receive a "The service is unavailable." message for the next 5 minutes or less. We apologize for this issue. Please let us know if you have any questions by opening a support ticket. We will update this incident shortly when completed.
Apr 5, 16:36 MDT
We apologize for the issue. This issue has been resolved. Please contact us with any questions by opening a support ticket. Thanks again!
Apr 4, 15:22 MDT
We are currently investigating an issue where customers in DEN1 are not able to create CloudSite instances. We will update you shortly on the progress as we fix this shortly. Thank you again!
Apr 4, 14:13 MDT
This has completed and been resolved. Thank you again and our apologies for the issue!
Apr 4, 13:54 MDT
We are currently resetting the front end reverse proxy nodes that server your sites on CloudSites DEN1. This is due to an issue in some of the base code that is being fixed. All CloudSites in DEN1 will show "The service is unavailable." for the next 10 min. We apologize for this unscheduled downtime.
Apr 4, 13:49 MDT